This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use vtuadda.com.
1. Information Collection
We collect minimal personal data. This includes your email if you contact us or use our contribution forms. We also collect usage data automatically through Google Analytics to improve our service.
2. Donation & Payment Information
When you make a voluntary donation, the transaction is handled by our secure third-party payment processor, PayU. vtuadda does not store your credit card numbers, CVV, or banking passwords. We only receive confirmation of your donation and basic contact details provided during the transaction for receipting purposes.
3. Third-Party Services & Cookies
We use third-party services which may collect data governed by their own privacy policies. These services may use cookies to improve your experience and show relevant content:
- Google AdSense: Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
- PayU: Used for secure processing of voluntary donations.
- Google Analytics: Used to monitor website traffic and usage patterns.
Users may opt out of personalized advertising by visiting Ads Settings.
4. Data Retention
We retain Your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our service.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
6. Children's Privacy (COPPA)
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
7. International Data Transfers
Your information, including Personal Data, is processed at the operating offices of the Company and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: contact@vtuadda.com
- By visiting our contact section: vtuadda.com/contact